Privacy Policy
Your privacy matters to us. This policy explains how KB Construction Ltd. collects, uses, and protects your personal information.
Last Updated: December 2024
Introduction
KB Construction Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.
We comply with the Personal Information Protection Act (PIPA) of British Columbia and applicable Canadian privacy legislation.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or callback through our website
- Submit a job application
- Contact us via email, phone, or our contact forms
- Sign up for newsletters or updates
- Enter into a contract for our services
Types of Personal Information
The personal information we may collect includes:
- Contact Information: Name, email address, phone number, mailing address
- Project Information: Details about your construction project, property location
- Employment Information: Resume, work history, certifications (for job applicants)
- Communication Records: Records of your correspondence with us
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Process quote requests and communicate about potential projects
- Evaluate job applications and contact candidates
- Provide, maintain, and improve our services
- Send project updates and relevant communications you have consented to receive
- Comply with legal obligations
Consent
By submitting your personal information through our website forms (callback requests, quote requests, job applications), you consent to our collection and use of that information for the purposes described in this policy.
You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
Website Analytics
We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as:
- Pages visited and time spent on pages
- Referring websites
- Browser type and device information
- Geographic location (city/region level)
This information is collected using cookies and is used in aggregate form to improve our website. Google Analytics does not identify individual users.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Cookies
Our website uses cookies (small data files stored on your device) to:
- Analyze website traffic and usage patterns
- Remember your preferences
- Improve website functionality
You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and business (e.g., email services, analytics providers), subject to confidentiality obligations
- Legal Requirements: When required by law, court order, or government regulation
- Business Protection: To protect our rights, property, or safety, or that of our users or others
- Business Transfer: In connection with a merger, acquisition, or sale of assets, with appropriate notice
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
When personal information is no longer needed, we securely delete or anonymize it.
Your Rights
Under British Columbia privacy law, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Withdrawal of Consent: Withdraw your consent to our use of your personal information
- Complaint: File a complaint with the Office of the Information and Privacy Commissioner for British Columbia
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
For complaints regarding our privacy practices that we are unable to resolve, you may contact:
Office of the Information and Privacy Commissioner for British Columbia
Website: www.oipc.bc.ca